Very compassionate and accommodating. Dr. Le And Jules are definitely five star! When there was a discrepancy between what my insurance says they cover and other out-of-pocket cost related to materials Dr. Le and jewels Went above and beyond to find options that were suitable to fit my budget Without sacrificing quality. Situations like this are often time consuming when trying to find middle ground, but the doctor and Jules took time out from their day to explain to me as well as making lengthy phone calls to make something work. This is a busy office and for the doctor to take the time to speak to me and answer my questions after my visit and in between patients is above and beyond. I watched Jules manage the front desk by herself as well as assist other people and work on my situation making numerous phone calls to ensure satisfactory service. Anyone who has worked in customer service or who has serviced patients knows that this is not easy and it is easy to become frustrated, however, if these two individuals were frustrated, they did not show it in their voice, nor did they show it in their face. Not only were their words kind, but their body language was also compassionate. I saw compassion in this office, accommodation, and a willingness to work with the patient. It should always be kept in mind that dental procedures are going to be expensive, it doesn’t matter where you go. If you’re getting quality dental care, it will be expensive, But I am appreciative that these two came together to soften the blow. Thank you, thank you thank you. Five stars all around.

Today I had an appointment with Katrina and Dr. Enciso, and it was by far the best dental experience I’ve ever had. They work exceptionally well as a team and made me feel comfortable from the moment I arrived. They took the time to listen to my questions, thoroughly explain my options, and educate me about the restoration process so I could make an informed decision about what would work best for my teeth. Although I hadn’t planned on getting a restoration done that day, I’m incredibly grateful that I did. After visiting two other dentists without finding the right fit, the saying “third time’s the charm” definitely proved true. My teeth look beautiful, and I couldn’t be happier with the results. On top of the outstanding care, Palm Springs Modern Dentistry also offers an excellent discount program. I highly recommend Katrina and Dr. Enciso to anyone looking for a knowledgeable, caring, and professional dental team.

Jacinda did my cleaning and kept me informed during the process.